In plain language
A charge-off is a creditor's classification of a delinquent loan or account balance as a loss, so the balance is no longer carried on its books as an asset. The federal banking agencies' retail credit policy ties the timing to days past due: 120 days for closed-end retail loans and 180 days for open-end retail loans.
A closer look
Timing in the federal banking agencies' policy
The Uniform Retail Credit Classification and Account Management Policy was published by the Federal Financial Institutions Examination Council (FFIEC) on behalf of the Federal Reserve, the FDIC, the OCC and the OTS (65 FR 36903, June 12, 2000). In the policy's words:
Days past due. "Closed-end retail loans that become past due 120 cumulative days and open-end retail loans that become past due 180 cumulative days from the contractual due date should be classified Loss and charged off."
Month end. "For operational purposes, whenever a charge-off is necessary under this policy, it should be taken no later than the end of the month in which the applicable time period elapses."
Bankruptcy. "Loans in bankruptcy should be classified Loss and charged off within 60 days of receipt of notification of filing from the bankruptcy court or within the time frames specified in this classification policy, whichever is shorter, unless the institution can clearly demonstrate and document that repayment is likely to occur."
Fraud. "Fraudulent loans should be classified Loss and charged off no later than 90 days of discovery or within the time frames adopted in this classification policy, whichever is shorter."
Deceased borrowers. "Loans of deceased persons should be classified Loss and charged off when the loss is determined or within the time frames adopted in this classification policy, whichever is shorter."
What Loss means. "An asset, or portion thereof, classified Loss is considered uncollectible, and of such little value that its continuance on the books is not warranted." The policy adds: "This classification does not mean that the asset has absolutely no recovery or salvage value."
The 2000 notice also states that the National Credit Union Administration, "also a member of FFIEC, does not plan to adopt the Uniform Policy at this time."
A 2023 CFPB report on the credit card market describes the term this way: "Accounts that remain delinquent for 180 days must be 'charged off,' meaning that the issuer can no longer consider the outstanding balance as an asset on its balance sheet." (CFPB, The Consumer Credit Card Market, 2023)
Where the term appears in consumer finance rules
Regulation F. 12 CFR 1006.34(b)(3) defines the itemization date as "any one of the following five reference dates for which a debt collector can ascertain the amount of the debt," and one of the five is "The charge-off date, which is the date the debt was charged off."
Regulation Z. "A periodic statement need not be sent for an account if the creditor deems it uncollectible, if delinquency collection proceedings have been instituted, if the creditor has charged off the account in accordance with loan-loss provisions and will not charge any additional fees or interest on the account, or if furnishing the statement would violate Federal law." (12 CFR 1026.5(b)(2)(i))
Fair Credit Reporting Act. Among items a consumer report may not contain: "Accounts placed for collection or charged to profit and loss which antedate the report by more than seven years." (15 U.S.C. 1681c(a)(4))
Common questions
What does charge-off mean?
A charge-off is a creditor's classification of a delinquent loan or account balance as a loss. The FFIEC policy describes an asset classified Loss as "considered uncollectible, and of such little value that its continuance on the books is not warranted."
When does a charge-off happen?
Under the FFIEC policy, closed-end retail loans are charged off at 120 cumulative days past due and open-end retail loans at 180 cumulative days, with the charge-off taken "no later than the end of the month in which the applicable time period elapses." The policy sets separate time frames for loans in bankruptcy, fraudulent loans and loans of deceased persons.
Does a charge-off mean the balance is forgiven?
The sources on this page describe a charge-off as a classification and accounting step. The FFIEC policy says the Loss classification "does not mean that the asset has absolutely no recovery or salvage value." These sources do not address whether a consumer still owes a charged-off balance.
How long can a charged-off account appear on a credit report?
The FCRA bars consumer reports from containing accounts "charged to profit and loss which antedate the report by more than seven years." Under 15 U.S.C. 1681c(c)(1), that 7-year period begins "upon the expiration of the 180-day period beginning on the date of the commencement of the delinquency which immediately preceded the collection activity, charge to profit and loss, or similar action." Section 1681c(b) lists exempted cases.
Do periodic statements continue after a charge-off?
Regulation Z says a periodic statement "need not be sent for an account if... the creditor has charged off the account in accordance with loan-loss provisions and will not charge any additional fees or interest on the account." (12 CFR 1026.5(b)(2)(i))
Where does the charge-off date appear in Regulation F?
It is one of the five itemization dates in 12 CFR 1006.34(b)(3): "The charge-off date, which is the date the debt was charged off."
Does the FFIEC policy apply to credit unions?
When the policy was published in 2000, the notice stated that the National Credit Union Administration "does not plan to adopt the Uniform Policy at this time."
Sources & further reading
FFIEC, Uniform Retail Credit Classification and Account Management Policy, 65 FR 36903 (June 12, 2000), GovInfo: https://www.govinfo.gov/content/pkg/FR-2000-06-12/html/00-14704.htm
Regulation F, 12 CFR 1006.34 (eCFR): https://www.ecfr.gov/current/title-12/chapter-X/part-1006/subpart-B/section-1006.34
Regulation Z, 12 CFR 1026.5 (eCFR): https://www.ecfr.gov/current/title-12/chapter-X/part-1026/subpart-A/section-1026.5
15 U.S.C. 1681c, Cornell LII: https://www.law.cornell.edu/uscode/text/15/1681c
CFPB, The Consumer Credit Card Market (2023): https://files.consumerfinance.gov/f/documents/cfpb_consumer-credit-card-market-report_2023.pdf
For general information only, not legal advice. Sources are linked above. Teams often review their programs with their own compliance team or counsel.