How it fits your workflow.
Sola offers payment processing and billing solutions for businesses. A repayment workflow should identify the product used and the meaning of its transaction states. Operations teams need to distinguish collected instructions from completed processing and know how subsequent adjustments affect account follow-up.
WORKFLOW FOCUS
Billing activity, transaction states, and payment exceptions.
From your stack to your workflow.
01 / Map the outcome
Choose the process you want to improve and the records, events, or actions it depends on.
02 / Define the connection
Review supported capabilities, access permissions, field mapping, and policy requirements with your Paypath team.
03 / Validate before expanding
Agree on a focused workflow, test it with your team, and confirm the results before extending the scope.
A few things to know.
What should happen after a payment adjustment?
The adjustment should be associated with the original transaction and customer account. Agree how operational records will reflect the changed payment outcome.
Can we keep our existing systems?
The starting point is your current stack. We work with your team to understand where each record lives and how the proposed connection should fit your operating model.