How it fits your workflow.
Lithic provides card issuing and processing infrastructure. For financial operations, card lifecycle changes and transaction outcomes should remain separate from customer account decisions. A proposed workflow needs clear references so replacement cards, processing events, and service activity can be understood without creating duplicate customer records.
WORKFLOW FOCUS
Card lifecycle records and processing event interpretation.
From your stack to your workflow.
01 / Map the outcome
Choose the process you want to improve and the records, events, or actions it depends on.
02 / Define the connection
Review supported capabilities, access permissions, field mapping, and policy requirements with your Paypath team.
03 / Validate before expanding
Agree on a focused workflow, test it with your team, and confirm the results before extending the scope.
A few things to know.
Should a replacement card create a new customer relationship?
No. The card may change while the account relationship continues. Preserve the relevant customer and account references through the card lifecycle.
Can we keep our existing systems?
The starting point is your current stack. We work with your team to understand where each record lives and how the proposed connection should fit your operating model.