INTEGRATION DETAILS
defi SERVICING
Loan servicing & collections
How it fits your workflow.
defi SERVICING supports loan and lease account administration, including collateral and default management. For auto finance operations, the account and the financed asset are related but distinct. Customer service and recovery work should keep both references visible when a change affects repayment or collateral review.
WORKFLOW FOCUS
Loan and lease servicing with collateral context.
From your stack to your workflow.
01 / Map the outcome
Choose the process you want to improve and the records, events, or actions it depends on.
02 / Define the connection
Review supported capabilities, access permissions, field mapping, and policy requirements with your Paypath team.
03 / Validate before expanding
Agree on a focused workflow, test it with your team, and confirm the results before extending the scope.
A few things to know.
Should vehicle information replace the servicing account reference?
No. Collateral identifies the asset, while the account identifies the obligation. Preserve both when a workflow involves customer payments and asset-related activity.
Can we keep our existing systems?
The starting point is your current stack. We work with your team to understand where each record lives and how the proposed connection should fit your operating model.