How it fits your workflow.
Amazon SES is AWS's email sending service. For financial operations, the email event needs a connection to the account and document or message that prompted it. Delivery feedback can inform exception handling, while the underlying account process remains responsible for any financial change or customer action.
WORKFLOW FOCUS
AWS email sending feedback and account communication history.
From your stack to your workflow.
01 / Map the outcome
Choose the process you want to improve and the records, events, or actions it depends on.
02 / Define the connection
Review supported capabilities, access permissions, field mapping, and policy requirements with your Paypath team.
03 / Validate before expanding
Agree on a focused workflow, test it with your team, and confirm the results before extending the scope.
A few things to know.
Should an email delivery event close a service task automatically?
Only if the defined task is delivery itself. A customer's response or completed financial action requires separate evidence from the email processing result.
Can we keep our existing systems?
The starting point is your current stack. We work with your team to understand where each record lives and how the proposed connection should fit your operating model.
